Shipping Policy

Cost

Free shipping for all Australian Domestic orders over $50.00

Delivery

We utilise Australia Post for all Australian Orders.

Orders are generally dispatched within 2 working days of being placed, if placed before 1pm on a business day. Orders placed after 1pm will be processed the next business day.

Delivery can take between 2-5 Business Days, Mon-Fri, Ex Public Holidays from the date of purchase.

Please note that during peak holiday seasons, there may be unforeseen delays that are out of our control, please allow for extra time for your parcel to be delivered in this period.

Tracking details will be emailed to you once your order has been dispatched, simply check online with Australia Post for tracking information

A signature is required upon delivery, we therefore recommend that you are at home or utilise a work address.

We are not able to ship to Post Office (P.O.) boxes.

If you are not available to sign for and receive your parcel, please contact the nominated courier service to arrange for re-delivery. If the item remains undelivered and is returned to us, you will be required to pay an administrative fee of $15.00 before the shoes are resent.

International shipping

 

Please note we cannot deliver to a PO Box address. Your delivery address must be a residential or commercial address where someone is available to sign or your parcel between 9am-5pm

International Shipping Charges

Flat rate $25 AUD

Some orders may incur a customs or import duty charge. Brando does not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. Please contact your local customs office for more information.

All charges are to be paid by the customer on delivery of order.

Estimated delivery time is approximately 5-7 days. This time will vary according to your local country shipping variations.